Security & Licensing
How Swift Casino keeps player accounts, funds and game outcomes protected: UK licensing, independent testing and the safer-gambling tools every account gets by default.
Swift Casino is operated by Skill On Net Limited under UK Gambling Commission account 39326, an active Remote Casino, Bingo and Gambling Software licence first issued on 1 November 2014. The same operator holds additional permits from the Malta Gaming Authority and the Danish Gambling Authority, which means UK players are served from a multi-regulated platform that has to satisfy several supervisory regimes in parallel.
Every game in the lobby is supplied by studios whose random number generators and return-to-player figures are independently checked by accredited testing houses including eCOGRA, iTech Labs and Gaming Laboratories International. These audits verify that slot, table and live-dealer outcomes are statistically random and that advertised RTP ranges hold up over millions of rounds.
Account-level safety is built in from sign-up onwards. Players can set deposit, loss and wager limits, schedule reality checks and session timers, take a short time-out or self-exclude for between six months and five years. The site also supports one-click GAMSTOP enrolment and signposts GamCare and BeGambleAware, with IBAS acting as the approved alternative dispute resolution provider for any unresolved complaint.
Licensing & Regulation
Skill On Net Limited has held a continuous UKGC operating licence since November 2014. The account covers Remote Casino, Bingo and Gambling Software products and is supervised under the 2014 Licence Conditions and Codes of Practice (LCCP). The operator is also authorised by the Malta Gaming Authority and is registered with the Danish Gambling Authority (Spillemyndigheden), so the same compliance team has to satisfy three regulators in parallel.
| Operator | Skill On Net Limited |
| UKGC account number | 39326 |
| UKGC Remote Casino licence | Issued 1 November 2014 — active (covers online slots, table games and live casino) |
| UKGC Gambling Software licence | Issued 11 March 2015 — active (supply of gaming software to other licensees) |
| UKGC Bingo licence | Issued 14 February 2020 — active (online bingo products) |
| MGA licence | Malta Gaming Authority B2C remote gaming licence |
| DGA registration | Danish Gambling Authority (Spillemyndigheden) — Danish market authorisation |
| Regulator address (UKGC) | Gambling Commission, Victoria Square House, Victoria Square, Birmingham B2 4BP, United Kingdom |
| Regulator address (MGA) | Building SCM 02-03, Level 4, SmartCity Malta, Ricasoli SCM1001, Malta |
| ADR provider | Independent Betting Adjudication Service (IBAS) — UKGC-approved |
Multi-jurisdictional supervision: Because Skill On Net is licensed in Great Britain, Malta and Denmark at the same time, the operator has to align its KYC, AML, payments and safer-gambling controls with the strictest applicable standard across all three regimes — typically the UKGC LCCP for British players.
Independent Testing & Certifications
Under the UKGC's technical standards (RTS), every random number generator that drives a slot, table or live-dealer outcome at Swift Casino must be certified by an accredited test house before it goes live. The same labs re-test material game changes and run periodic RTP audits to confirm the published return-to-player figure holds up across millions of recorded rounds.
| Test house | What they test | Audit cadence |
|---|---|---|
| eCOGRA | RNG certification, RTP verification, fair-play and ADR support | Initial certification plus periodic re-testing on material changes |
| iTech Labs | RNG evaluation, game maths verification, RTP reporting | Game-level certification and recurring statistical audits |
| Gaming Laboratories International (GLI) | RNG and game logic testing against GLI-19 and UKGC RTS standards | Per-release certification and periodic compliance audits |
| UKGC Technical Standards (RTS) | Game fairness, display of RTP, return-to-player calculation, session controls | Ongoing — reviewed during UKGC compliance assessments |
RNG fairness
Every spin, deal and roll is generated by a certified pseudo-random number generator that has passed statistical randomness tests at an accredited lab.
RTP integrity
Advertised return-to-player figures are calculated by the studio, verified at certification and re-checked against live play data, with the result typically in the 94%–97% band for UKGC-certified slot versions.
Live game fairness
Live-dealer streams from Evolution and Playtech studios run on certified table layouts and shoe-shuffling procedures, with stream and result integrity audited by the same test houses.
Player Data Protection
Swift Casino operates under UK GDPR and the Data Protection Act 2018. All traffic between the player's browser and the casino is protected by TLS encryption, payment data is handled inside a PCI-DSS-compliant infrastructure, and player funds are held under the UKGC's segregation rules so balances stay identifiable as customer money rather than operator working capital.
| Transport encryption | TLS encryption on every page, cashier transaction and API call between the player and the casino |
| Payment data handling | PCI-DSS-compliant payment infrastructure; full card numbers are not stored on Skill On Net systems |
| Player funds segregation | Player balances are held in accounts separated from operating funds in line with UKGC "medium" customer-funds protection |
| GDPR lawful basis | Contract performance, legal obligation (AML/KYC) and legitimate interests for fraud prevention and account safety |
| Data subject rights | Access, rectification, erasure, restriction, objection and data portability — handled via the account help centre |
| Retention — gambling records | Account, transaction and gameplay records retained for at least 5 years after account closure to satisfy AML record-keeping rules |
| Retention — marketing data | Retained only while the player is opted in; consent can be withdrawn at any time from the account settings |
| Data sharing | Limited sharing with regulators, payment processors, ADR providers (eCOGRA, IBAS) and law-enforcement bodies for fraud, AML and integrity investigations |
Your GDPR rights: UK players can request a copy of the personal data Swift Casino holds about them, ask for inaccurate information to be corrected, and request deletion subject to the 5-year regulatory retention period for gambling and AML records. Requests are submitted through the help centre and answered within statutory timeframes.
Anti-Fraud & AML Controls
As a UKGC licensee Swift Casino has to apply the Money Laundering Regulations and the LCCP customer due diligence rules to every UK player. That means tiered KYC at sign-up, ongoing transaction monitoring, affordability checks at defined deposit thresholds and source-of-funds reviews on elevated activity. Suspicious patterns trigger account restrictions and, where appropriate, reports to the National Crime Agency.
| Control | When it applies | What is checked |
|---|---|---|
| KYC stage 1 | At sign-up, before first deposit | Age verification (18+), identity, address and GAMSTOP cross-check against the UK self-exclusion register |
| KYC stage 2 | Before first withdrawal or when triggered by risk rules | Photo ID (passport or UK driving licence) and proof of address (utility bill or bank statement, dated within 90 days) |
| Source-of-funds (SoF) | When cumulative deposits cross enhanced due diligence thresholds or risk scores rise | Recent payslips, bank statements, tax records or other documentary evidence of income |
| Affordability checks | Mandatory UKGC checks at defined net-loss / deposit thresholds | Lightweight financial-vulnerability indicators; documentary affordability evidence at higher thresholds |
| Transaction monitoring | Continuous, every deposit and withdrawal | Velocity, structuring, payment-instrument mismatches and chargeback patterns flagged for manual review |
| Politically Exposed Persons (PEP) / sanctions | At sign-up and on a recurring basis | Screening against PEP, sanctions and adverse-media lists; enhanced due diligence on matches |
| Account restriction | On verified fraud, AML concerns or multiple-account abuse | Cashier locked, balance frozen pending investigation, withdrawal to verified source only |
| Account closure | On player request, confirmed self-exclusion or terminal AML/fraud findings | Remaining balance returned to verified payment method; records retained for the statutory 5-year period |
Credit cards blocked: In line with the UKGC ban introduced on 14 April 2020, Swift Casino does not accept credit-card deposits. Only debit cards, e-wallets, open-banking transfers and prepaid options are available in the UK cashier.
Dispute Resolution
If something goes wrong with an account, a withdrawal or a bonus, UKGC rules require the operator to resolve the complaint within eight weeks. If the player and the operator can't agree, the dispute is referred to an approved alternative dispute resolution (ADR) provider — IBAS for Swift Casino — whose ruling is binding on the operator.
| Step | Action | Timeframe |
|---|---|---|
| 1. Internal complaint | Contact Swift Casino support via live chat or the contact form; case is logged and acknowledged in writing | Acknowledged promptly, reviewed within a few business days |
| 2. Escalation to manager | If the first response is unsatisfactory, the case is escalated to a supervisor or complaints manager | Decision within 96 hours of escalation |
| 3. Final response | Swift Casino issues a final written response setting out its position on the complaint | No later than 8 weeks after the complaint was raised (UKGC LCCP requirement) |
| 4. ADR referral — IBAS | Independent Betting Adjudication Service reviews the case as a UKGC-approved ADR provider; ruling is binding on the operator | Open for up to 1 year after the dispute arose; minimum 2-week internal-complaint window must elapse first |
| 5. Regulatory escalation | Players can additionally report concerns to the UK Gambling Commission, which supervises licensee conduct but does not arbitrate individual disputes | At any time during or after the ADR process |
IBAS — the approved ADR provider: The Independent Betting Adjudication Service is the UKGC-approved ADR body used by Swift Casino. Players can also reach the Malta Gaming Authority for disputes covered by the MGA licence, with eCOGRA available as a secondary ADR route for MGA-regulated activity.