Responsible Gambling
Gambling at Swift Casino is designed to be entertainment, not income. The tools on this page help you stay in control, take a break or stop entirely whenever you need to.
Swift Casino is licensed by the UK Gambling Commission under account 39326, held by operator Skill On Net Limited, with additional permits from the Malta Gaming Authority and the Danish Gambling Authority. Under those regimes, every UK account is fitted with a full set of player-protection controls from the moment you register, not as an optional extra.
From your account settings you can set daily, weekly or monthly deposit, loss and wager limits, switch on reality checks and session timers, and request a short time-out when you just need a pause. For longer breaks the site supports self-exclusion in fixed periods from six months up to five years, which cannot be reversed before the chosen term ends.
If you would rather block yourself from every UK-licensed gambling site at once, Swift Casino is integrated with GAMSTOP, the national multi-operator self-exclusion scheme. The site also signposts free, confidential support from GamCare and BeGambleAware, and uses IBAS as its approved alternative dispute resolution provider for any complaint that cannot be settled internally.
On-site Responsible Gambling Tools
Every Swift Casino account ships with the full set of UKGC-mandated player-protection controls. The tools below sit inside the cashier and the account dashboard, can be activated at any time and follow the regulator's rules on instant tightening and delayed loosening. Reductions take effect immediately, increases are subject to a cooling-off period during which the original, stricter limit continues to apply.
| Tool | What it does | Where to set it | Cooling-off when increasing |
|---|---|---|---|
| Deposit limits | Caps the total you can deposit on a daily, weekly or monthly basis | My Account > Responsible Gambling > Deposit Limits | Decreases instant; increases active after 24 hours |
| Loss limits | Caps net losses (stakes minus winnings) per day, week or month | My Account > Responsible Gambling > Loss Limits | Decreases instant; increases active after 24 hours |
| Wager limits | Caps total stakes placed per day, week or month, regardless of result | My Account > Responsible Gambling > Wager Limits | Decreases instant; increases active after 24 hours |
| Reality checks | On-screen pop-up showing time played and net position, intervals of 10, 15, 30 or 60 minutes | My Account > Responsible Gambling > Reality Check | N/A (lengthening interval applies on next login) |
| Session time limits | Auto-logs you out after a chosen single-session duration | My Account > Responsible Gambling > Session Limit | Decreases instant; increases active after 24 hours |
| Time-out (cooling-off) | Short break during which the account is fully blocked from play and marketing | My Account > Responsible Gambling > Time-out | Fixed periods: 24 hours, 7 days, 30 days or 6 weeks; cannot be cancelled early |
| Self-exclusion | Long-term block on the account with cancellation of bonuses and marketing removal | My Account > Responsible Gambling > Self-Exclusion | Fixed terms: 6 months, 1 year or 5 years; cannot be lifted before the term ends |
UKGC rule: Once a limit is set, any request to tighten it (lower the value, shorter session) takes effect immediately. Requests to loosen a limit are held for 24 hours so you can reconsider the decision; during that window the original limit continues to apply.
Self-Exclusion Options
Self-exclusion is the strongest control on the page. The UKGC's Licence Conditions and Codes of Practice require every operator to offer account-level self-exclusion for a minimum of six months, with one and five-year terms as standard upgrades. Swift Casino is also registered with GAMSTOP, the free national scheme that blocks a single registration across every UK-licensed gambling website at the same time.
| Option | Scope | Term length | Consequences |
|---|---|---|---|
| Account self-exclusion | Swift Casino and other Skill On Net brands sharing the same back-office | 6 months, 1 year or 5 years | Login blocked, bonuses cancelled, marketing removal within 48 hours, no reactivation before the term ends plus a 24-hour cooling-off after expiry |
| GAMSTOP (UK-wide) | Every GB-licensed online gambling website and app, in one registration | 6 months, 1 year or 5 years | Free registration at gamstop.co.uk, takes up to 24 hours to take effect across all licensees, cannot be cancelled before the chosen term ends |
| Time-out | Swift Casino account only | 24 hours, 7 days, 30 days or 6 weeks | Account locked, deposit and play blocked, marketing paused; auto-lifts at end of period |
| Reopening after expiry | UKGC LCCP requirement on every operator | Plus 24-hour cooling-off | Player must positively re-confirm the wish to gamble; the account is not silently re-enabled at midnight on the expiry day |
Important points about self-exclusion
- Any remaining bonus funds are cancelled when self-exclusion is applied; only verified withdrawable cash is returned.
- You will be removed from all email, SMS and push marketing within 48 hours and Skill On Net is required to take reasonable steps to prevent re-registration.
- GAMSTOP also covers attempts to open a new account at any other GB-licensed gambling brand, not just Swift Casino.
Underage Protection
Gambling is restricted to adults aged 18 and over. UKGC rules require operators to verify a customer's age before they can deposit or play, including before any free demo play, and to take active steps to keep minors away from gambling content. Swift Casino combines age and identity verification on registration with parental-control software recommendations for shared devices.
| Measure | How it works | Where it applies |
|---|---|---|
| 18+ minimum age | UK gambling licence is restricted to adults; under-18s are barred from registering, depositing and playing even free demo games | Whole site, including marketing landing pages |
| Age verification on signup | Date of birth, name and address cross-checked against third-party databases before any deposit can be processed | Registration form and cashier |
| KYC documentary check | If automated checks are inconclusive, photo ID and proof of address are required; the account stays locked until verification is completed | All UK accounts |
| Account closure of suspected minors | If a player is suspected to be under 18, the account is suspended, deposits refunded and any winnings withheld pending investigation | UKGC LCCP duty |
| Gamban | Paid software that blocks gambling websites and apps on phones, tablets and computers | gamban.com — recommended for households with minors |
| BetBlocker | Free, charity-run blocking app covering thousands of gambling domains | betblocker.org — free for parents and players |
| Net Nanny / family filters | Broader parental-control software that filters adult and gambling categories alongside other restricted content | Installed on the family device or router |
If you share a device: Always log out after a session, do not let the browser remember your password, and consider installing Gamban or BetBlocker on any computer, tablet or phone that is also used by people under 18.
Signs of Problem Gambling
Gambling becomes a problem when it stops being entertainment and starts to affect money, mood, time or relationships. The checklist below is based on the indicators used by GamCare and the NHS gambling clinics. None of them are a diagnosis on their own, but several of them together are a strong reason to take a time-out or self-exclude and to talk to a support organisation.
Financial signs
- Gambling with money set aside for rent, bills or food
- Borrowing money, selling possessions or taking credit to fund play
- Chasing losses with bigger and bigger bets
- Hiding statements, receipts or transactions from family
Time and behaviour signs
- Spending much longer gambling than originally planned
- Skipping work, study, sleep or social plans to play
- Thinking about gambling even when not playing
- Failed attempts to cut back or stop
Emotional signs
- Feeling restless, irritable or anxious when not gambling
- Using gambling to escape stress, low mood or boredom
- Guilt or shame after each session
- Mood swings tied to wins and losses
Relationship signs
- Lying to partners, friends or family about play
- Arguments about money or time spent gambling
- Loss of interest in hobbies, work or friendships
- Asking others to bail you out of gambling debt
If three or more of these apply to you or someone you know, set a time-out on the account, consider GAMSTOP, and contact one of the free support organisations listed below. None of them charge a fee and conversations are confidential.
Support Organisations
Free, confidential help is available 24/7 in the UK. The organisations below are independent of Swift Casino and Skill On Net and are signposted on the operator's responsible gambling page in line with UKGC LCCP requirements. You do not need to be a customer of any gambling brand to use them.
| Organisation | Phone | Website | Hours |
|---|---|---|---|
| GamCare (National Gambling Helpline) | 0808 8020 133 (freephone) | gamcare.org.uk | 24 hours a day, 7 days a week, plus live chat |
| BeGambleAware | Helpline routed via GamCare on 0808 8020 133 | begambleaware.org | 24/7 information, self-help tools and treatment finder |
| GAMSTOP | No phone line; web registration only | gamstop.co.uk | Free national self-exclusion, available any time online |
| Gamblers Anonymous GB | Local meeting numbers listed on the website | gamblersanonymous.org.uk | In-person and online fellowship meetings across Great Britain |
| NHS National Problem Gambling Clinic | Referral via GP or self-referral form | nhs.uk gambling clinics | Free NHS treatment for adults and young people in England |
| Citizens Advice | 0800 144 8848 (England) / 0800 702 2020 (Wales) | citizensadvice.org.uk | Money, debt and benefits advice, weekdays plus online chat |
Call GamCare
Free, confidential, 24/7 National Gambling Helpline.
0808 8020 133
Disputes via IBAS
Independent Betting Adjudication Service is the approved ADR provider for Swift Casino.
ibas-uk.comStay in Control at Swift Casino
Set a limit, take a time-out or self-exclude at any time from inside your account. If gambling is no longer fun, free help is one phone call away.
Talk to GamCare