Log Into Swift Casino

If you've forgotten your login credentials, use the "Forgot Password?" link on the login page to reset your password. Enter your registered email address, and we'll send a secure reset link within 2-5 minutes. The link is valid for 24 hours and will allow you to create a new password.

If you can't remember your email address, contact our 24/7 support team via live chat with your full name and date of birth for account verification.

Accounts are typically locked after 5 failed login attempts within 15 minutes as a security measure. The lock automatically expires after 60 minutes, or you can contact our support team for immediate assistance. For security verification, they may ask you to provide identification documents.

Other reasons for account locks include suspicious activity detection, geographic location changes, or multiple device logins. Our security team reviews all cases within 24 hours.

Yes, you can access your Swift Casino account from unlimited devices including computers, smartphones, and tablets. Your account data, balance, and game progress sync automatically across all devices. For security, we monitor login patterns and may require additional verification for new or unusual devices.

We recommend enabling two-factor authentication and regularly reviewing your active sessions in the Account Security section.

To enable 2FA, log into your account and navigate to Account Settings → Security Settings. Choose between SMS verification or authenticator app (Google Authenticator recommended). For SMS, verify your phone number and receive codes via text. For app-based 2FA, scan the QR code with your authenticator app and enter the 6-digit verification code.

Always save the backup codes provided during setup in a secure location. These codes can be used if you lose access to your phone or authenticator app.

Saving login credentials in your browser is generally safe on personal devices with updated browsers and security software. Modern browsers encrypt stored passwords and require master passwords or biometric authentication. However, avoid saving credentials on public, shared, or unsecured devices.

For maximum security, we recommend using a dedicated password manager like 1Password, LastPass, or Bitwarden, which offer enterprise-grade encryption and cross-platform synchronization.

If you suspect unauthorized access, immediately change your password, enable 2FA if not already active, and review your account activity and transaction history. Contact our security team immediately via live chat or phone support (available 24/7) to report the incident and request an account security review.

We can freeze account activity while investigating, review login logs, and implement additional security measures. All suspicious activities are investigated within 24 hours with full resolution typically within 48-72 hours.

Email addresses can be changed through Account Settings → Profile Information, but require verification of both old and new email addresses for security. Username changes are generally not permitted after registration as they're linked to your account history and regulatory records.

For exceptional circumstances requiring username changes, contact our VIP support team with proper identification. Such requests are reviewed individually and may require additional verification procedures.